Contact Us

Here you will find instructions on how to access the information you require as well as useful contacts where you may ask questions, send your remarks or book your stay.

BEFORE YOUR VISIT

  • PRICES & BOOKINGS

For any information on our offers, quotes or bookings,
please contact our Reservation Office on:

08448 008 898*
* Calls cost 5p/min from a BT landline, other networks may vary.

Reservations office opening hours (Paris time) :
09.15 to 20.45 Monday to Friday
10.15 to 18.45 Saturdays
10.15 to 17.45 Sundays

  • BOOKING FOLLOW-UP

For any information, confirmation, modification or cancellation of a stay already booked, please contact our Guest Care service on the telephone number displayed on your confirmation letter.

  • GENERAL INFORMATIONS

Have you already visited the information section of our site?
Prepare your visit
FAQ
Don't forget to check them! With a few clicks you will be able to find all the practical information you are looking for about our hotels and parks.

AFTER YOUR VISIT

  • COMPLAINTS

You have already completed your stay and would like to send your comments to us. Use our contact us form below.

  • BOUTIQUES-AFTER SALES SERVICE

You would like to contact our After Sales service following a purchase in one of our shops. Use our contact us form and choose "Boutiques - After Sale Service" subject. Use our contact us form below.

OTHER CONTACTS

  • MAIL ORDER

You would like to order products seen in one of our shops (cuddly toy, fancy dress, etc...) and/or you have questions on the home shopping sales conditions. Use our contact us form below.

  • SPECIAL NEEDS

You have a question regarding bookings/stays for guests with disabilities or those suffering from food allergies. Use our contact us form below.

  • GIFTS OR PROMOTIONAL ITEMS

You would like to obtain some gifts or promotional items. As Disneyland® Paris receives many similar demands each day, we are unable to grant any such request. In attempting to maintain a fair position for all, this is the unfortunate stance we must hold.

  • ORGANISE A CORPORATE EVENT

You are organising a group to Disneyland® Paris. You would like to modify an existing booking, make some suggestions or maybe you have some questions? Click here

For any request regarding BUSINESS TOURISM or CASTING, dedicated web sites are available to you. To access them, click on the "access to our other web sites" tab at the end of the Home Page.

Contact us form

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Reason for contacting us


This section is intended to answer questions regarding practical information on our parks and hotels. If your request does not concern any of the above categories, you can visit the information section "Practical Information" and "FAQ".

For any request regarding our offers, quotes or bookings, we kindly invite you to visit our online reservation system available through the web home page on or to contact our Reservation Office at the following number +33 1 60 30 60 53 (national call rates apply).

N.B The personalised quote service by email is not available via this form.

As Disneyland® Paris receives many similar demands each day, we are unable to grant any such request. In attempting to maintain a fair position for all, this is the unfortunate stance we must hold.

This section is intended to answer questions regarding bookings/visits for guests with disabilities or those suffering from food allergies. If your request does not concern any of the above categories, please contact us at the following number +33 1 60 30 60 53 (National call rates apply).


Updating your contact details


The collected data is for the use of Euro Disney Associés S.C.A. for the purposes of your request for information. You have the right to access and correct your data, by notifying Euro Disney Associés S.C.A., Direct Marketing Department, BP 100, 77777 Marne La Vallée Cedex 04 - France