If you need a quote, information about booking or our offers, or have any other queries prior to your stay, please contact our Booking Office on:
08448 008 898*
* Calls cost 5p per minute plus your phone company's access charge.
Booking Office opening hours (UK time):
Monday - Friday : 9.00am - 8.00pm
Saturday : 9.00am - 6.00pm
Sunday : 10.00am - 5.30pm
If you have any queries or wish to confirm, change or cancel a booking you have already made, please contact our Customer Relations team on the telephone number provided on your confirmation letter. In the event of a claim that has not received a satisfactory solution within 45 days, you have the possibility to refer to the French ombudsman for the holiday and travel sector (Médiation Tourisme et Voyage), whose contact details and procedure of referral can be found on its website: http://www.mtv.travel. For resolution of disputes relating to online transactions, you may check the platform made accessible by the European Commission at the following address: http://ec.europa.eu/odr/
- DISABILITIES, ILLNESSES, ALLERGIES
If you have any specific queries about bookings/stays for Guests with disabilities or food allergies, please use the form available here.
For all other queries, please give us a call on:
08448 008 898*
*calls cost 5p per min from BT landline, other networks may vary.
Disney® Special Activities offers exclusive services (from a VIP guide to a private chauffeur, from a gift delivered to your room to a themed dinner) so you experience an exceptional stay at Disneyland® Paris. For further information, please contact Disney® Special Activities by email at firstname.lastname@example.org.